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FAQ


PAYMENTS AND SHIPPING

Payments accepted via PayPal in cart. Payments appear as Torres Art.

Free standard shipping for all products to USA destinations.

Standard shipping for international orders:

                   up to $100, $20.00 USD

                             $100.01 - 200, $30.00 USD

                             $200.01 - 300, $40.00 USD

                             $300.01 and up qualifies for free shipping


Prints are mailed within the week. Custom textiles have a two week turnaround time. For expedited shipping costs please contact me at: donnatorres@mac.com


All sales are final due to the custom nature of the items. Your satisfaction is guaranteed; just let me know if there is an issue. I love to hear from you about my products. Let me know if you would like to share your photos. I really appreciate your feedback and love seeing all of your creations!



USE OF IMAGES

Please contact me for any use of images from this website. I retain the image rights for all images used here. Images may be used with proper authorization and compensation. Please contact me: donnatorres@mac.com



PRINTS

Individual Prints, Editions of 150. Printed on 100% cotton acid free paper using archival pigment based inks. Prints are 13 x 9.5 in/ 33 x 24 cm, Individual prints: $100 USD.



PRINT SETS - Archival Print Sets, edition of 25

The print set portfolios are constructed of archival binder board, bound in smooth, black, linen-textured fabric. The lining is acid-free paper in bright white. Each portfolio contains nine signed and numbered fine art prints of original paintings on acid-free, 330-gram, 100% cotton, 19 x 13 in/ 48.3 x 32.9 cm, hot press paper, using archival pigment-based inks. Acid and lignin-free, buffered, archival tissue paper is used for interleaving.


Prints are 19 x 13 in/48.3 x 32.9 cm, Print sets: $1300. USD



TEXTILES

All textiles are printed in North Carolina, or in Germany for European and some global customers. All textiles should be washed before sewing following the directions below. My printers use eco-friendly systems using water-based pigment inks and dyes. If you are unsure of a particular use for a textile please contact me at donnatorres@mac.com. I am always happy to help.



TEXTILE CARE

Please follow these instructions to care for your new textiles. Always wash your new textiles following the instructions below before sewing.


COTTON POPLIN - 100% cotton

Machine wash warm or cool on a gentle/delicate setting, using phosphate-free detergent. Machine dry on a low temperature setting. Iron on the reverse side of the fabric.


LINEN COTTON - 55% linen, 45%  cotton

Machine wash cool on a gentle/delicate setting using phosphate-free detergent. Machine dry on a low temperature setting and iron on reverse side, if needed.


ORGANIC COTTON SATEEN - 100 % COTTON, Certified organic cotton by Global Organic Textile Standards (GOTS). Machine wash cool on a gentle/delicate setting, using phosphate-free detergent. Machine dry on a low temperature setting. Iron on the reverse side of the fabric.


ECO-CANVAS - 100% polyester canvas fabric with 45% recycled content and a sturdy construction

Wash separately in cool or warm water using a gentle machine cycle. Machine dry using a low temperature or permanent press setting and remove promptly to avoid wrinkles. If required, use an iron with a light touch with the printed side down for best results. Use the iron on a synthetic setting only.


SILKY FAILLE - 100% polyester fabric with a slinky feel and matte finish

Wash separately in cool or warm water using a gentle machine cycle. Machine dry using a low temperature or permanent press setting and remove promptly to avoid wrinkles. If required, use an iron with a light touch with the printed side down for best results. Use the iron on a synthetic setting only.


CHIFFON - 100% polyester chiffon fabric with a translucent look and delicate drape

Machine wash warm or cool on a gentle/delicate setting, using phosphate-free detergent. Machine dry on a low temperature setting. Iron on the reverse side of the fabric.


SATIN - 100% polyester satin fabric with a silky feel and high-gloss finish

Wash separately in cool or warm water using a gentle machine cycle. Machine dry using a low temperature or permanent press setting and remove promptly to avoid wrinkles. If required, use an iron with a light touch on a synthetic setting only.